Frequently Asked Questions

Your guide to everyday luxury and effortless care.

What does 'designed to be lived in' mean?

Our jewelry is crafted from high-quality, water-resistant materials like 14k gold fill and sterling silver, allowing you to wear your favorite pieces during workouts, showers, and sleep without fear of tarnishing.

How do I care for my jewelry?

While our pieces are durable, we recommend rinsing them with fresh water after swimming in salt or chlorine. Use a soft microfiber cloth to maintain their signature shine.

What is your shipping policy?

We offer free standard shipping on all domestic orders over $75. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.

Can I return or exchange my order?

Yes, we accept returns and exchanges on unworn items within 30 days of delivery. Please note that for hygiene reasons, earrings are final sale.

Are your materials hypoallergenic?

Absolutely. We prioritize skin health by using nickel-free and lead-free metals, making our collection safe for even the most sensitive skin types.

Do you offer a warranty?

We stand behind our craftsmanship with a 1-year warranty that covers any manufacturing defects. If your jewelry breaks under normal wear, we will repair or replace it at no cost.